Booking terms
Bookings
You can book your place by adding the particular tour on the shopping cart and proceeding to check-out, by placing an email to joose@wildhikesfinland.com or through the "contact" -link in program description. You can also call +358 4561 98 260.
You are always required to provide us with the following information: program name, dates, names and nationalities of participants, contact email and phone number, flight schedule and information on dietary requirements. If some additional information is needed, we will contact you on that.
We will handle the bookings ASAP, typically within 24 hours, and contact you for confirmation. Remember, that due to the nature of the business though, there might occur periods when all of us are beyond the reach of the network operators of conventional communication, so if that should be the case we kindly ask you for some patience.
Terms and conditions
The following payment and cancellation conditions apply to all of Wild Hikes Finland tours.
Payment conditions
Reservation fee
We do not charge reservation fee, but we require flight information of purchased flights from all the passengers.
Total payment
The full tour price is due at the ending date of the tour.
Note! A 4 % handling fee will be charged with payments through PayPal.
Cancellation conditions
The passenger may cancel the tour without special reason as follows:
No later than 28 days prior to departure by paying the service fee of 100 €.
Later than 28 days but no later than 14 days prior to departure by paying the service fee of 10% of the tour price.
Later than 14 days but no later than 48 hours prior to departure by paying 50 % of the price of the tour.
If the tour is cancelled later than 48 hours prior to departure, the tour operator has the right to charge the full price of the tour.
Other conditions
Booking confirmation
Please check the booking confirmation carefully and inform the tour operator immediately of any mistakes (dates etc.). If the tour operator is not informed, the passenger will be considered responsible for the mistake.
Travel insurance
It is essential and highly recommended, in certain programs a prerequisite, that a passenger is covered by an adequate travel insurance.
Delayed/cancelled flights
Wild Hikes Finland is not in a position to offer a passenger any assistance in the event of delay at the outward or homeward point of departure. The airline concerned will be responsible for a passenger in the event of flight cancellation or delays.
Apart from what is stated here, Wild Hikes Finland will always follow good business practices and the terms and conditions as stated in the general terms for package tours as negotiated between the association of Finnish travel agents and consumer ombudsman on 30.6.2009. Should there be such a disagreement between Wild Hikes Finland and a customer that no other agreement cannot be reached with any other means, the matter will always be settled in the Finnish court.